If you change your mind for any reason we offer a 14 day returns policy from the day you receive your goods.
Simply complete the form below so we can send you over a completed returns document to put in with your returned order. Please note no returns will be excepted if we are contacted after the 14 day period or items are returned without completing this returns form for authorisation.
Returns exclude special order products, personalised items, and items received without authorisation document enclosed.
All goods must be unused and in the same condition in which they were received. Items must be returned with the entire original packaging, all extras and any free gifts.
We process refunds as quickly as possible and you will receive an email to notify you when the refund has been processed.
Customers are responsible for the return postage costs and safe return of all goods. We therefore recommend using a recorded postal service with insurance for the value. Please keep record of the tracking details. Until returned goods have been signed for at our address provided, we will not be able to assist further with the process.
Please use the form below to get authorisation for your returns, we will respond within 24 hours.